Job Opportunity with Community Access

Job Opening: Housing Counselor

Location: Community Residences, Lower East Side, Manhattan

There are several per diem positions available. Per diem positions are scheduled as an ‘as needed’

basis with a pay rate of $12.50 per hour.

Position Overview
The CR/SRO program provides extended-stay affordable supportive housing and a range of programmatic
services to tenants who are referred by the NYS Office of Mental Health from their transitional programs of
state psychiatric hospitals. In addition to psychiatric disabilities, these residents may have histories of
substance abuse. Each resident has a lease, pays monthly rents/fees, and is expected to move to more
independent housing. The Housing Counselor has the primary objective to oversee the supervised
community residence of 12-24 individuals in seven areas: (a) physical plant safety and security, (b) meal
preparation and coordination, (c) medication monitoring, (d) house management, (e) ADL training and
coaching, and (f) socialization events, as well as other duties as assigned. Some of the essential job functions
include, but are not limited to: providing accurate documentation of activity in house and observe and
document residents’ behavior; provide crisis management and interventions, as needed; provide hands on
help, teach and train residents in meal preparation and clean-up; provide close observation and record
keeping of residents taking their medications; ensure medications are stored and secured safely; and perform
administrative and clerical duties, as assigned.
Qualified candidates must have a minimum of a high school diploma or equivalent (GED); ability to interact
with people in a professional and courteous manner; previous experience in customer service and/or
residential services, preferred; must be fingerprinted and cleared by the NYS Justice Center; be skilled in
conflict mediation/negotiation and have a pro-active approach to problem solving; excellent oral and written
communication skills; ability to utilize various computer programs, specifically Microsoft Word and Excel; be
creative and flexible; ability to lift 40 lbs and climb several flights of stairs.
  • Bilingual candidates are encouraged to apply.
  • Community Access is an Equal Opportunity Employer. M/F/D/V.
  • Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
  • CA is committed to the hiring of at least 51% consumer staff, in all of its departments and programs, and at all levels of management.